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Frequently asked questions about the dinner services, the ceramic and china pieces, the factory and the sales outlets.
 

Can the La Cartuja de Sevilla ceramic pieces be washed in a dishwasher?



Yes, without any problem at all. The fact that the pieces are fired at extremely high temperatures during the manufacturing process together with the indelibility of the colours makes them completely dishwasher safe. However, pieces with gold banding (which are no longer manufactured) should not be washed in dishwashers.


Can the La Cartuja de Sevilla plates, cups and bowls be used in a microwave?



Yes, there is no problem at all because pieces from Cartuja de Seville are specifically manufactured with this in mind. However, pieces with gold banding (which are no longer manufactured) should not be used in microwaves.


Are the colours of the tableware, artistic pieces and limited series indelible?



Yes. The firing process of the fine china pieces fixes the colours completely which means that their quality is guaranteed to be maintained over time.


Is it possible to visit the La Cartuja de Sevilla factory and Pickman museum?



Yes. Both the La Cartuja de Sevilla factory and the Pickman Museum (a Site of Cultural Interest), can be visited either by individuals or groups to learn about the history of the company and the manufacturing process of the prestigious tableware or to look at the collection of historical pieces with their great artistic value.


How do you organise a visit, and how long does it last?



You can organise a visit to the factory and museum by e-mail museo@lacartujadesevilla.es or by calling(+34) 955 998 292. The visit lasts between 2 and 3 hours.


Where can I buy the dinner services, sets and pieces made by La Cartuja de Sevilla?



La Cartuja de Sevilla sells its products through Collaborating retail outlets. To find out which one is closest to you please call +34 900 184100.


How can I complete a dinner service or set?



You can order individual pieces to complete your set (plates, saucers, cups, bowls, trays and other items made by La Cartuja de Sevilla) through our Collaborating retail outlets.
 
 
 
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